HR Packages & Retained Support
Retained HR support for small businesses that need regular advice without a full-time HR hire. Compare Bronze, Gold and Platinum packages and choose the balance of advice, documents and ongoing work that fits your team.
Which option is best for you?
At Mindset HR we are eager to engage with you, explore ways to streamline your HR processes, and devise strategies that contribute to your business's success. As experienced local HR consultants, we provide flexible support tailored to your goals.
We offer cost-effective HR packages for all business needs — whether it's the fundamental support of devising strategic plans and objectives, providing basic compliance such as contracts and new starter documentation, delivering proactive HR services and consulting, conducting comprehensive HR health checks, or advanced on-site support including casework such as disciplinary and grievance hearings, redundancy, and consultation.
Our packages' flexibility allows you to choose the ideal balance between cost and content, and we are always on hand via telephone or email to provide support whenever it is needed. When you partner with a trusted human resources consultant like Mindset HR, you're gaining more than just a service — you're gaining a people-focused partner committed to your business success.
What is retained HR support?
Retained HR support is an ongoing arrangement for agreed advice and services, paid for through a regular package. Instead of treating each question as a separate project, you have a way to discuss people decisions and plan the HR work your business needs. The scope varies by package, so compare what is included before choosing.
Bronze starts with the HR foundations and advice. Gold adds broader document and process support. Platinum is tailored for businesses needing more involved support and agreed service levels. Tell us your employee numbers, what managers already handle and which tasks you want help with so we can recommend an appropriate starting point.
A monthly HR package or one-off help?
A package is useful when employee questions recur and you want continuing support. If you have a single issue or a defined piece of work, ad hoc HR advice may fit better. If you do not know where the gaps are, an HR health check can give you a clearer starting point.
Before you commit, discuss the work included, how advice is delivered, response arrangements and any on-site requirements. We will explain the proposed scope and cost so you can compare the options against your business needs.
Choose the level of support you need
Every package starts with an HR Health Check, so the support you buy is built on a clear picture of where your business actually is.
Bronze
- HR Health Check
- Templated starter letters, contracts and documents
- Email support
- Telephone support
Gold
- HR Health Check
- Templated contracts and yearly reviews, policies and employee handbook
- Templated letters and documents
- Job descriptions and adverts
- Review of current processes and improvements
- In-house support, building relationships with team members
- HR support when you need it — telephone and email
- Appraisal and review support and guidance
Platinum
- HR Health Check
- Templated contracts, employee handbooks and policies
- Templated letters and documents
- Training and development
- Review of current processes and implementation of new HR software
- HR support telephone and email plus agreed service levels and timescales
- 2 hours MD call monthly
- Appraisal and review support and guidance
- Recruitment
- Onboarding
- Onsite HR support including disciplinaries
Prices are a guide — every package is shaped around your business. Get in touch for a quote.
Common questions about hr packages
- How much do your monthly HR packages cost?
- Bronze starts from £350 per month and Gold from £550 per month. Platinum is tailored to your business. Compare the inclusions below and contact us to confirm the scope and full cost for your needs.
- What is included in retained HR support?
- The package determines what is included. Options cover advice, starter documents, contracts, policies and planned HR work, with more involved support in the higher tiers. We discuss responsibilities, response arrangements and any on-site requirements before you choose.
- Can we use you without outsourcing all our HR?
- Yes. Your owner, office manager or internal HR team can keep the tasks they already handle. We agree which advice and work you want us to support, so responsibilities are clear.
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All servicesReady to make HR work for your business?
Whether you need ongoing HR support, help with a specific challenge, or a fresh perspective on your people strategy, Mindset HR is here to help.
Norwich, Norfolk · gemma@mindset-hr.co.uk