Mindset HR

Which option is best for you?

At Mindset HR we are eager to engage with you, explore ways to streamline your HR processes, and devise strategies that contribute to your business's success. As experienced local HR consultants, we provide flexible support tailored to your goals.

We offer cost-effective HR packages for all business needs — whether it's the fundamental support of devising strategic plans and objectives, providing basic compliance such as contracts and new starter documentation, delivering proactive HR services and consulting, conducting comprehensive HR health checks, or advanced on-site support including casework such as disciplinary and grievance hearings, redundancy, and consultation.

Our packages' flexibility allows you to choose the ideal balance between cost and content, and we are always on hand via telephone or email to provide support whenever it is needed. When you partner with a trusted human resources consultant like Mindset HR, you're gaining more than just a service — you're gaining a people-focused partner committed to your business success.

What is retained HR support?

Retained HR support is an ongoing arrangement for agreed advice and services, paid for through a regular package. Instead of treating each question as a separate project, you have a way to discuss people decisions and plan the HR work your business needs. The scope varies by package, so compare what is included before choosing.

Bronze starts with the HR foundations and advice. Gold adds broader document and process support. Platinum is tailored for businesses needing more involved support and agreed service levels. Tell us your employee numbers, what managers already handle and which tasks you want help with so we can recommend an appropriate starting point.

A monthly HR package or one-off help?

A package is useful when employee questions recur and you want continuing support. If you have a single issue or a defined piece of work, ad hoc HR advice may fit better. If you do not know where the gaps are, an HR health check can give you a clearer starting point.

Before you commit, discuss the work included, how advice is delivered, response arrangements and any on-site requirements. We will explain the proposed scope and cost so you can compare the options against your business needs.

Choose the level of support you need

Every package starts with an HR Health Check, so the support you buy is built on a clear picture of where your business actually is.

Bronze

From £350per month
  • HR Health Check
  • Templated starter letters, contracts and documents
  • Email support
  • Telephone support
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Most popular

Gold

From £550per month
  • HR Health Check
  • Templated contracts and yearly reviews, policies and employee handbook
  • Templated letters and documents
  • Job descriptions and adverts
  • Review of current processes and improvements
  • In-house support, building relationships with team members
  • HR support when you need it — telephone and email
  • Appraisal and review support and guidance
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Platinum

Talk to ustailored to your business
  • HR Health Check
  • Templated contracts, employee handbooks and policies
  • Templated letters and documents
  • Training and development
  • Review of current processes and implementation of new HR software
  • HR support telephone and email plus agreed service levels and timescales
  • 2 hours MD call monthly
  • Appraisal and review support and guidance
  • Recruitment
  • Onboarding
  • Onsite HR support including disciplinaries
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Prices are a guide — every package is shaped around your business. Get in touch for a quote.

Common questions about hr packages

How much do your monthly HR packages cost?
Bronze starts from £350 per month and Gold from £550 per month. Platinum is tailored to your business. Compare the inclusions below and contact us to confirm the scope and full cost for your needs.
What is included in retained HR support?
The package determines what is included. Options cover advice, starter documents, contracts, policies and planned HR work, with more involved support in the higher tiers. We discuss responsibilities, response arrangements and any on-site requirements before you choose.
Can we use you without outsourcing all our HR?
Yes. Your owner, office manager or internal HR team can keep the tasks they already handle. We agree which advice and work you want us to support, so responsibilities are clear.

See how we have helped others

“I first contacted Gemma at mindset Hr several months ago when I was struggling with a member of staff. Since first contact Gemma has been nothing short of amazing. She made everything easy to deal with and was always there to answer queries and questions. She made a very stressful and trying situation so much easier. I would not hesitate in recommending Gemma and her team to anyone.”

wesley scoffins

“as a small business we cannot afford to have a dedicated hr manager - so by using Mindset HR we get swift, good advice without the salary! thank you for always being on hand 😊”

Debbie Everett

“What can I say about Gemma and Mindset HR. Amazing, just simply amazing, if we have a good mindset and a clear vision we can accomplish whatever we want, as a business owner that is so important to me and having had the pleasure of listening to Gemma a few times I would highly recommend her to anyone who wants to develop and move forward personally, in business and spiritually. I am very keen to work closely with Gemma as I can clearly see the benefit that Gemma can bring to my business and my team. Setting goals and achieving them is key to success. I really could go on all day but why not take some time to listen to her for yourself, it may just change your life💜”

Gareth Hill UW partner

“Superb service from Gemma @ Mindset HR, Gemma is very friendly and approachable, with a wealth of HR knowledge at her fingertips. Would 100% recommend.”

Britannia Safety

“Gemma was recommended. If your looking for someone that deals with employment law She is the lady you need. Fantastic service and will not hesitate to recommend Gemma in the future. ⭐⭐⭐⭐⭐”

Suanne Jones

“Great Service, highly recommended”

Simon Watts

“So very impressed with Gemma and Mindset HR. Such huge amount of experience and knowledge available that gets delivered in the calmest of manners. That makes it all so reassuring for everyone involved in an HR process. I thoroughly recommend Gemma & Mindset HR to any company seeking a genuine partner in your business.”

Dan Kelly (BNI Norfolk)

“Gemma was welcoming, friendly, supportive and professional. Support was also available in-between sessions which is very considerate.”

Helen

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Other ways we can help

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Ready to make HR work for your business?

Whether you need ongoing HR support, help with a specific challenge, or a fresh perspective on your people strategy, Mindset HR is here to help.

Norwich, Norfolk  ·  gemma@mindset-hr.co.uk