Our Services

HR support for small businesses

Practical HR services for business owners who need help with their people. Choose one-off advice, retained HR support or a specific project, with recruitment, payroll and leadership support available as your business grows.

Everything we can take off your plate

Pick the pieces you need. Every service is shaped around your business rather than dropped on top of it.

Ad Hoc Reactive HR Support

Expert HR support when you need it — day-to-day issues, casework and manager guidance, without a full-time hire.

Subscription Packages

Bronze, Gold and Platinum retained support — pick the balance of cost and content that fits your business.

Culture Change

Build a culture your people believe in, with engagement and values that survive contact with the day job.

Employee Relations Support

Practical, defensible handling of grievances, disciplinaries, absence and performance — with you at every step.

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Recruitment

Find and keep the right people, with a recruitment process built around your business and its values.

HR Health Check

Determining what is currently in place and how effective it is, with a tailored findings report.

Mindset Coaching

Group and one-to-one coaching that shifts how you and your leaders think, decide and lead.

HR Software Solutions

The right HR system for your size and stage, implemented properly and adopted by your managers.

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Reward and Recognition Platform

Benefits and recognition your people actually value, and that make them feel appreciated day to day.

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Change Management

Restructuring and redundancy handled carefully — the process, the consultation and the conversations.

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Health and Safety

Practical health and safety guidance that keeps your people safe and your business compliant.

Payroll

Accurate, on-time payroll, joined up with the HR records behind it.

Which kind of HR support do you need?

For a current employee issue or a one-off piece of work, start with ad hoc HR support. For regular advice and agreed ongoing work, compare our retained HR packages. If you need to understand what is already in place and where to improve it, an HR audit and health check provides a review and tailored findings report.

Our office is in Norwich. We provide remote advice by phone, video and email; discuss your location and any on-site requirements when you enquire.

See how we have helped others

“I first contacted Gemma at mindset Hr several months ago when I was struggling with a member of staff. Since first contact Gemma has been nothing short of amazing. She made everything easy to deal with and was always there to answer queries and questions. She made a very stressful and trying situation so much easier. I would not hesitate in recommending Gemma and her team to anyone.”

wesley scoffins

“as a small business we cannot afford to have a dedicated hr manager - so by using Mindset HR we get swift, good advice without the salary! thank you for always being on hand 😊”

Debbie Everett

“What can I say about Gemma and Mindset HR. Amazing, just simply amazing, if we have a good mindset and a clear vision we can accomplish whatever we want, as a business owner that is so important to me and having had the pleasure of listening to Gemma a few times I would highly recommend her to anyone who wants to develop and move forward personally, in business and spiritually. I am very keen to work closely with Gemma as I can clearly see the benefit that Gemma can bring to my business and my team. Setting goals and achieving them is key to success. I really could go on all day but why not take some time to listen to her for yourself, it may just change your life💜”

Gareth Hill UW partner

“Superb service from Gemma @ Mindset HR, Gemma is very friendly and approachable, with a wealth of HR knowledge at her fingertips. Would 100% recommend.”

Britannia Safety

“Gemma was recommended. If your looking for someone that deals with employment law She is the lady you need. Fantastic service and will not hesitate to recommend Gemma in the future. ⭐⭐⭐⭐⭐”

Suanne Jones

“Great Service, highly recommended”

Simon Watts

“So very impressed with Gemma and Mindset HR. Such huge amount of experience and knowledge available that gets delivered in the calmest of manners. That makes it all so reassuring for everyone involved in an HR process. I thoroughly recommend Gemma & Mindset HR to any company seeking a genuine partner in your business.”

Dan Kelly (BNI Norfolk)

“Gemma was welcoming, friendly, supportive and professional. Support was also available in-between sessions which is very considerate.”

Helen

Reviews from Google

Ready to make HR work for your business?

Whether you need ongoing HR support, help with a specific challenge, or a fresh perspective on your people strategy, Mindset HR is here to help.

Book a Call Call 01603 511481

Norwich, Norfolk · gemma@mindset-hr.co.uk